Protection & Trust

Dispute Resolution

Fair outcomes backed by evidence

Structured process with full audit trail. Every message, document, and assessment on record.

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Full

Audit trail

Fair

Outcomes

7-14

Day resolution

Escrow

Protected

AI cross-checks every certificate against official registers — fake certs flagged instantly

CP12 Gas Safety Certificate

Uploaded by James Wilson · Gas Safe applicant

Checking gas-safe-register.co.uk in real time...

Name matches registerJames Wilson · confirmed on Gas Safe Register
Registration confirmed liveGS123456 · found active on gas-safe-register.co.uk
Expiry date validValid until 15/03/2027 · not expired
Issuer is official bodyGas Safe Register · UK statutory scheme · Gas Safety Regs 1998

Verified

GS123456 · Added to tradesman profile
Valid until 15 Mar 2027

STEP 01

Certificate uploaded

Gas Safe, NICEIC, CSCS and more supported — tradesman submits via dashboard

STEP 02

AI scans document

Name, reg number, expiry and issuer extracted automatically from the certificate

STEP 03

Live register check

Extracted data cross-referenced against official government registers in real time

STEP 04

Profile updated

Verified badge added — mismatched data or fake certs flagged immediately to admin

How it works

Four simple steps

⚠️

Raised

Either party raises dispute.

📋

Evidence

All project data available.

🔍

Review

BuildShield reviews with audit trail.

✅

Resolution

Fair outcome. Escrow allocated.

Why tradesmen choose
Dispute Resolution

Structured process
Full audit trail
All documents on record
Fair outcomes
Escrow protection
Professional mediation